Delete your TechStack Atlas account
You can delete your account at any time, from the app or by email.
Before you delete
Cancel your subscription first. Deleting your account doesn't cancel a subscription, so the app won't delete while one is still renewing. Cancel it in the App Store (Settings → your name → Subscriptions) or Google Play (Play Store → profile → Payments & subscriptions → Subscriptions); Premium stays until the end of the period you paid for.
One TechStack Atlas account works across all our course apps. You can delete the data of one course and keep the account, or delete the account with everything in it.
Delete in the app
- Open the app and make sure you are signed in.
- Go to Settings and, under Account, tap Delete account.
- Tick the courses whose data you want to delete. With every course ticked, the account is deleted too, unless you turn on Keep my account.
- Tap the delete button, wait for the 5-second countdown, and confirm.
When it happens
- Course data is deleted at once and can't be restored.
- Your account is deleted after 7 days. You're signed out on every device straight away; sign in again within the 7 days and the deletion is cancelled, with everything intact.
Delete by email
No access to the app? Email us from the address of your Google or Apple account and write “Delete my account”. We may ask you to confirm before we delete it.
Email a deletion requestWhat is deleted
- Your profile, preferences and optional personal details
- Your lesson progress, quiz and test attempts, XP, streaks and leaderboard entries
- Your certificates (their serial numbers will no longer verify)
- Your signed-in devices and sessions
Security records of past sign-ins and account changes are kept with your identity removed. Apple, Google and RevenueCat keep purchase records under their own policies. See the Privacy Policy.
Questions
Account deletion
hello@techstackatlas.com